Cold Email

7 Actionable Tips to Re-Engage Old Sales Leads

Learn how to effectively re-engage old sales leads with these 7 actionable tips, including cold emailing and personalized follow-ups.

In the fast-paced world of sales, maintaining a robust pipeline of leads is crucial for success. However, it's not just about acquiring new leads; re-engaging old sales leads can be equally important. These leads may have shown interest in your product or service in the past, and with the right approach, you can reignite their interest and potentially convert them into customers. 

In this blog post, we'll explore seven actionable tips to help you re-engage those old leads and boost your sales.

1. Segment Your Old Leads

Before diving into re-engagement strategies, it's essential to understand that not all old leads are the same. Some may have shown strong interest, while others might have been lukewarm. Segmenting your old leads based on their previous interactions can help you tailor your re-engagement efforts more effectively.

For example, you could categorize leads as:

Hot Leads: Those who were highly interested and actively engaged with your product or service.

Warm Leads: Leads who showed some interest but didn't move forward.

Cold Leads: Leads who had minimal or no interaction with your brand.

Segmenting allows you to personalize your re-engagement emails and messages according to each group's specific needs and interests.

2. Craft Compelling Cold Emails

Cold emailing remains one of the most potent tools for re-engaging old sales leads. A well-crafted email can capture their attention and prompt them to revisit your offering. Here's a template to get you started:

Subject Line: "We Miss You! Exclusive Offer Inside"


  • Greet the recipient warmly.
  • Remind them of their previous interaction or interest.
  • Highlight any updates or improvements to your product or service.
  • Offer an exclusive incentive, such as a discount or a free trial.
  • Include a clear call to action (CTA) and contact information.

Remember, personalization is key. Mention their name and reference their previous interaction to make the email more engaging.

3. A/B Test Your Email Campaigns

To maximize the effectiveness of your re-engagement emails, A/B testing is your secret weapon. Create two versions of your email with slight variations, such as different subject lines, CTAs, or visuals. Send these versions to different segments of your old leads and analyze which one performs better.

For instance, you might test whether a subject line like "Hurry, Limited-Time Offer!" works better than "Your Exclusive Discount Awaits." Data-driven decisions will help you fine-tune your email campaigns and achieve better results.

4. Provide Valuable Content

Sometimes, your old leads might not be ready to purchase immediately. To keep them engaged, provide valuable content that addresses their pain points or interests. This could be in the form of blog posts, ebooks, or webinars.

For example, if you're in the software industry, offer a free webinar on industry trends and how your product can solve common challenges. By delivering value upfront, you position yourself as an industry expert and build trust with your leads.

5. Use Social Media Remarketing

Social media platforms are powerful tools for reconnecting with old leads. Use targeted ads to reach out to individuals who have previously interacted with your brand.

For instance, if you run an online clothing store and someone viewed a product but didn't make a purchase, show them ads featuring similar or complementary items. This can reignite their interest and remind them of your offerings.

6. Implement a Drip Campaign

A drip campaign involves sending a series of automated, scheduled emails to your old leads over a specified period. This approach keeps your brand in their minds without overwhelming them with too much information at once.

Create a sequence of emails that gradually reintroduce your product or service, provide testimonials, and address common objections. Ensure that each email offers value and encourages engagement.

7. Personalized Follow-Ups

Don't underestimate the power of a personalized follow-up. After initial re-engagement efforts, take the time to reach out individually to each lead. Reference their previous interactions and inquire about their current needs or concerns.

For example, if you previously spoke with a lead who was interested but had budget constraints, follow up with a tailored message like, "We've introduced a more budget-friendly plan that might interest you."


Re-engaging old sales leads is a valuable strategy to boost your sales and expand your customer base. By segmenting your leads, crafting compelling emails, providing valuable content, and using social media and automated drip campaigns, you can effectively rekindle their interest in your offerings. 

Remember that personalization and persistence are key in this endeavor. With these seven actionable tips, you'll be well on your way to turning those old leads into loyal customers once more.

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